Privacy Policy
Last Updated: January 2025
Nexnalu (referred to as “Nexnalu,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.nexnalu.com/ (the “Site”), as well as when you use our web design, Local Service Ads (LSA) Google Ads services, or any related solutions (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Site and Services.
1. Information We Collect
We may collect personal information from you in various ways, including directly from you and automatically as you interact with our Site.
- Personal Information You Provide:
- Contact Information: Such as your name, email address, phone number, or company name, which you voluntarily provide by filling out forms on our Site, signing up for our mailing list, or communicating with us via email.
- Project Details: If you inquire about our web design or LSA Google Ads services, we may collect details related to your website, branding preferences, advertising objectives, or other project requirements.
- Payment Information: If you purchase services directly through our Site, we may collect billing and payment details. However, all payment processing is usually handled by third-party payment processors who have their own privacy policies.
- Information Collected Automatically:
- Usage Data: We may automatically collect certain information about your use of the Site, such as the pages you view, the times you access the Site, the browser you use, your IP address, and the URL of the page you visited before navigating to our Site.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of the Site over time. This helps us understand how you interact with our Site and tailor our Services to your needs.
2. How We Use Your Information
We use the personal information we collect to:
- Provide Services: Fulfill the purpose for which you provided the data, such as creating a web design proposal, managing your LSA Google Ads campaigns, or responding to your inquiries.
- Communication: Send you administrative information, such as changes to our policies or other important notices, and respond to your questions, feedback, or comments.
- Marketing and Advertising: Send you promotional materials, newsletters, or offers about our Services, including but not limited to updates on new products or features, unless you have opted out.
- Improve Our Site and Services: Use analytics to better understand how our visitors interact with the Site, so we can improve user experience, Site functionality, and our overall service offerings.
- Protect Our Interests: Prevent fraudulent transactions, monitor against theft, and otherwise protect our business, our clients, and our Site.
3. Disclosure of Your Information
We do not sell or rent personal information collected through this Site to third parties. However, we may share your information in the following situations:
- Service Providers: We may share personal information with third-party vendors, contractors, or agents who perform services on our behalf (e.g., payment processing, hosting, analytics, or advertising partners). These third parties are required to maintain the confidentiality of your information and are restricted from using it for any purpose other than the specific service they provide.
- Business Transfers: If we undergo a merger, reorganization, or sell all or a portion of our assets, user information may be transferred as part of that transaction.
- Legal Requirements: We may disclose personal information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users or the public, or protect against legal liability.
- Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Information
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. Therefore, you acknowledge that there are inherent security risks in providing information online.
5. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to collect and use personal information about you, including to serve interest-based advertising. You can typically remove or reject cookies via your browser settings. Note that removing or rejecting cookies may affect how our Site functions for you.
6. Third-Party Websites and Services
Our Site may contain links to or integrations with third-party websites, plug-ins, or services not operated by us. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third parties you engage with.
7. Retention of Your Information
We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you become aware of any data we have collected from children under age 18, please contact us.
9. International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to the transfer of your data to the U.S., subject to applicable data protection laws.
10. Your Choices
- Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link provided in such communications. You will then be removed from the marketing email list—but we may still contact you, for example, to send you service-related messages.
- Access, Update, or Delete: Subject to applicable law, you may request to access, correct, or delete your personal information by contacting us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this policy indicates when it was last revised. Any changes will become effective as soon as the revised Privacy Policy is posted on the Site.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
We value your trust and will work with you to address any concerns regarding your privacy or this Privacy Policy.